THE ESTHER NETWORK
The Esther Network is made of caregivers, clinicians, patients, and families who work to promote and improve the complex care in Region Jönköping county. “Esther” is a symbolic person, with complex care needs who requires the coordination and integration between hospital, primary care, home care, and community care. Esther is at the center of all our daily work.
Like to learn more about Sweden?
The Swedish Health care sytem
The Esther Network - a presentation
An interview with Anna Carlbom, Esther coordinator, Sweden, 2015.
Welcome to the Network!
To create a durable and energetic network in which Esther can feel confident and lead an independent life. Esther should know where to turn, get care in or close to her home, see us as the same provider of care and have the possibility to get the same care all over Höglandet, Region Jönköping County.
We use tools of continuous quality improvement and coaching to increase competence of the whole care chain, and reduce redundancy for Esther.
The Esther Network spans continents. We share ideas with Esther's from Singapore to Toronto. Here in Hoglandet, in the south of Sweden, we are - so far - made up of six municipalities.
There are many meetings across the Esther Network. Esther's organizing committee is comprised of directors from hospital, primary care, social care, department of medicine. In every municipality there are smaller networks where Esther coaches have been trained to empower staff to always have Esther in mind, and to create projects which improve her journey through the health system.
There are about 150 Esther coaches within healt care and social care. They act as coachers and in their normal profession at the same time in their dayly work To be an Esther coach requires a passion for Esther and an improvement drive. There is an Esther coach education of eight days multiprofessional learning. Today we have two levels of coaching.
Seminar with Marjory Godfrey, Ph.D, about Esther coaches
Four pages with short texts about Esther Network (pdf, 2016) Downkload, print and fold to four pages.
- What Is Best for Esther? Building Improvement Coaching Capacity With and for Users in Health and Social Care—A Case Study 2016 Vackerberg N, Thor J, Levander M. Quality Management in Health Care:January/March 2016 - Volume 25 - Issue 1 - p 53–60
- Patient and Citizen Engagement for Health: Lessons from Jönköping County, Sweden
Robert Wood Johnson Foundation 2015
- Eu models of care 2015 - webinar about The Esther Network by NHS European office
- NHS European Office blogging about Esther 2015
- CNN ranking Esther as one of the cooolest innovations in the world 2014
- Esther 0n the BBC -news, 2014
- Person driven care 2012
- Quality, development and leadership 2012
- Case studie Esther 1997 - 2011
- Charles Kenney; The best practice pp 228-229
- Improving patient flow
- The Senior Center in Tranås
- Sustained Improvement? - Øvretveit, John BSc (Hons), MPhil, PhD, C. Psysch, MIHM; Staines, Anthony MBA, MHA, MPA
- Health care Process Reengineering; HPR method (pdf, new window)
- Training program for Esther improvement coaches
- What does Esther - not only need but want?! - the development of the Esther Network from 1997 to 2012
- Inge Werner, 86, talks about the Esther network
- Improved medication for elderly