Region Jnkpings ln The Microsystem Festival
plus.rjl.se/microsystemfestival

The Microsystem Festival 2016
– Lecturers

At the Microsystemfestival we want to offer dynamic and inspiring days of learning and networking. It is our experience that we can offer a program with an interesting mixture of national and international lecturers, where the common denominator is the engagement with quality improvement and microsystem knowledge.


Keynote speakers

 

Göran HenriksGöran Henriks

Region Jönköping County, Sweden

Göran Henriks is Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County, Sweden. Qulturum is a centre for quality, leadership and management development for the employees in the County Council and also for the health care on the regional and national level. Göran took up his appointment in the start of Qulturum 1998 and has over twenty years of experience of management in the Swedish health care system. Göran is a member of the Region Jönköping County Strategic Group and has been Jönköping's project director for the Pursuing Perfection initiative over the last years. He is a senior fellow of IHI and a member of the Strategic Committee of the International Quality Forum organised by BMJ and IHI.

 

Lars TrägårdhLars Trägårdh

Ersta Sköndal University College

Lars Trägårdh (Ph.D. UC Berkeley 1993) taught European history at Barnard College, Columbia University for ten years and is currently Professor at Ersta Sköndal University College in Stockholm. His research concerns state and civil society relations, welfare state nationalism, and the connections between individualism and social trust. He has written extensively and also contributes to Swedish and international media debates on his research topics. He was a member of the Commission on the Future of Sweden (2011-13) led by prime minister Fredrik Reinfeldt.  

 

Erik FranssonErik Fransson

Ung Cancer (Young Cancer)

Erik is responsible for the members at the organisation Ung Cancer. Ung Cancer (Young Cancer) is a non profit-organisation for young adults suffering from cancer and relatives between 16 and 30 years old. The organisation aims to improve the living conditions for their target groups by creating meeting forums, inform and debate. Erik has daily contact with the members of the organisation. Erik is a social psychology behaviorist and has previous experience from working with young people in crisis.

 


Lecturers - A coaching hike

 

Nicoline VackerbergNicoline Vackerberg

Region Jönköping County, Sweden

Nicoline Vackerberg, Msc is the coordinator of the Esther Network and development leader at Qulturum, Learning and innovation center in Region Jönköping. "Esther" is a symbolic patient with complex care needs who requires the coordination and integration between hospital, primary care, home care and community care. The Esther Network, launched in 1997, consists of caregivers, clinicians, patients and families working to promote and improve care in the region.
Ms Vackerberg qualified as a physiotherapist in 1982 and has worked in Norway, Finland and the Netherlands as well as Sweden, in hospitals and community care. She has a good understanding of the whole care system and the different needs of the patients in the care chain. She previously managed several collaborative projects to strengthen integrated and person driven care. She has a master's in Quality Improvement in Health and Welfare and combines her role as a development leader with work as an academic lecturer at Jönköping University.

 

Anette Nilsson Anette Nilsson

Region Jönköping County, Sweden

Anette Nilsson works as an improvement strategist in Region Jönköping County. Her focus is improvement, big scale change and integration and innovation. She has long experiences from Qulturum where she has worked within the areas leadership, coaching, improvement and innovation both nationally and internationally. For the last 3.5 years she has worked as a project manager at SALAR, Swedish Association of Local Authorities and Regions, with a national leadership program connected to a big scale change – Better life for elderly people – an agreement between the Swedish Government and SALAR. Anette Nilsson is also the founder of Passion for life which won the first price in Social Innovation in Ageing 2014- The European Award Ashoka Changemakers in cooperation with King Baudouin Foundation.

 

Marjorie GodfreyMarjorie Godfrey

The Dartmouth Institute, USA

Marjorie M. Godfrey, PhD, MS, BSN is Director of The Dartmouth Institute Microsystem Academy and Instructor for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire. Godfrey is a national and international leader of designing and implementing improvement strategies targeting the place where patients, families and care teams meet the clinical microsystem. Her primary interest is engaging interprofessional health care professionals in learning about and improving local health care delivery systems with a focus on patients, professionals, processes and outcomes.

 


Lecturers – Mini Courses

 

Sofia KarlssonSofia Karlsson

Region Jönköping County, Sweden

Midwife and Health Care Deveelopment Officer in the Womenclinic in Värnamo.
Works as a midwife in the delivery ward and also with patient safety  and developing the clinic. She has in her former work in the Maternity clinic in Jönköping seen the benefits of having patientinformation on the webb, 1177.se. It makes the patients more prepared and concerned before meeting the midwife during pregnancy. The webbsite 1177.se is not just a source of information it is also a tool for the midwife´s practical work in the Maternity ward.

 

Maria IngebrigtsenMaria Ingebrigtsen

Region Jönköping County, Sweden

Maria Ingebrigtsen is administrative coordinator at the Women's clinic in Region Jönköping County. Maria's tasks include updating information on the women's clinic web sites, intranet, 1177 Health Care Guide on the web (www.1177.se) and the clinic's e-services, but Maria is also involved in the development of the clinic's various e-services and websites. Maria functions as coordinator and support for the clinic's IT issues. A work task that includes continuous information to both management and coworkers as well as IT-planning.
 

 

Eva AllemarkEva Allemark

Region Jönköping County, Sweden

Eva Allemark is a Speech therapist at the Department of Rehabilitation Medicine, Region Jönköping County, Sweden.
At the Department of Rehabilitation Medicine we meet people with many different diagnoses ranging from stroke to chronic pain. We work in interprofessional teams where patients and families are obvious team members. To get the patient and their family more involved is a very important task.
In 2015, we participated in the project "eHälsolyftet" with the aim of increasing use of e-health services among patients and staff. We have held workshops to increase the knowledge of e-health services and 1177. Staff and patients have been trained and the benefits have been followed up through surveys and interviews.

 

Marita RydåMarita Rydå

Region Jönköping County, Sweden

Marita Rydå is an Occupational therapist at the Department of Rehabilitation Medicine, Region Jönköping County, Sweden.
At the Department of Rehabilitation Medicine we meet people with many different diagnoses ranging from stroke to chronic pain. We work in interprofessional teams where patients and families are obvious team members. To get the patient and their family more involved is a very important task.
In 2015, we participated in the project "eHälsolyftet" with the aim of increasing use of e-health services among patients and staff. We have held workshops to increase the knowledge of e-health services and 1177. Staff and patients have been trained and the benefits have been followed up through surveys and interviews.

 

Sven-Åke SvenssonSven-Åke Svensson

Region Jönköping County, Sweden

Sven-Åke Svensson, e-health strategist at the department of communications
Responsible for e-health and web at Region Jönköping County. The responsibility includes the organization's websites and intranet, our national healthcare portals (www.1177.se), our personal e-services, medical records online, health support and treatments on the Internet. Sven-Åke also have a national assignment as strategist at Inera (www.inera.se). Inera coordinates Sweden's county councils and regions common e-health and develop services for the benefit of citizens, patients, healthcare professionals and decision makers.

 

Rolf BardonRolf Bardon

Region Jönköping County, Sweden

Rolf Bardon, BA and Exam from University of Journalism in Stockholm, Communication strategist at Qulturum sinse 2001, and before that Head of Communication unit at Ryhov County Hospital; Rolf has supported improvement leaders at Qulturum with information resources in a variety of improvement projects, websites and Qulturum's project place Qreflex. During part time 2014-15 he was one in a group creating a Massive Open Online Course about fundamentals in Quality Improvement with experts and a team at Jönköping Academy and NHSIQ in England. He is also a former video producer at Region Östergötland and a journalist working with newspapers in Norrköping, Linköping and Halmstad, Sweden.

 

Patrik BlomqvistPatrik Blomqvist

Region Jönköping County, Sweden

Patrik Blomqvist works as a patient supporter at the Internal medicine department at Ryhov County Hospital, Jönköping, Sweden. Patrik has been living for many years with diabetes and renal failure and he has an experience of peritoneal dialyses and hemodialysis. These experiences are valuable when he provides support to other patients.

 

Annica Sköld LandbergAnnica Sköld Landberg

Region Jönköping County, Sweden

Annica Sköld Landberg has long experience of being a patient in psychiatric care.
She has participated in several research projects and has trained staff in what would help people recover from mental illness.
Annica has been employed in the region for two years to work with issues of power and influence.

 

Eje Grennborg

Region Jönköping County, Sweden

Eje Grennborg is 38 years old and comes from Vetlanda, Sweden. He has a wife and three children. Eje works as a rehab instructor at the Medical Rehabilitation Clinic in Jönköping. He had an accident for 16 years ago in which he got a spinal cord injury. He sits in a wheelchair since then. Eje bikes a hand bike and he likes challenges. His motto is "everything is possible if you just really want it".

 

Rodrigo SouzaRodrigo Souza

Rodrigo Souza is originally from Brazil and has been living in Sweden for the past 3.5 years. Has studied Theatre and Photography in London where he lived for 9 years. He spent the last years working as a bartender and travelling around the world. In June 2014 he fell from a small cliff while in Brazil and became a complete T4 paraplegic without even asking for it. He plans to continue on travelling and to blog about wheelchair accessibility.

 

Micael EdblomMicael Edblom

Region Jönköping County, Sweden

Director Health Care, Physician, specialist in Rehabilitation Medicine.
During many years engaged nationally and internationally in a team-based rehabilitation, with the patient as a natural and active team member. Co-author of the publication "Team Work and Improvement Knowledge, two core-competences for good and safe care." International surveyor in accreditation of rehabilitation, CARF. Today Director of psychiatry, habilitation, rehabilitation and medical diagnostics.
 

 

Joakim EdvinssonJoakim Edvinsson

Region Jönköping County, Sweden

Joakim Edvinsson, RN with a  B.Sc in Nursing and a Master degree in Health Care Delivery Science from Tuck Business School, Dartmouth. He is the former holder of the National Quality Registry Senior alert. He has been working as an Improvement leader at Qulturum, Region Jonkoping County and is currently working as development manager in the division of Medical care, Region Jonkoping County. He is specially interest in person-centered care, Microsystem thinking, M-health and service design.

 

Jenny Rejnefelt MatisicJenny Rejnefelt Matisic

Region Jönköping County, Sweden

Jenny works as chief of ward (nurse manager) at the Urology department, Ryhov County Hospital in Jönköping. She has been a nurse for fifteen years and worked with urological and surgical patients. The urology ward strives to implicate person centered care into daily work, thus making the patients more involved.

 

Malin Skreding HallgrenMalin Skreding Hallgren

Region Jönköping County, Sweden

Malin Skreding Hallgren works as improvement leader at Qulturum, in the areas of interpersonal communication, equity in health care, person-centered care and co-design. Her focus is on coaching, teaching and spreading methods that contributes to respect and appreciate people's differences, in order to create an including health care system – for both patients and staff. Malin is a licensed Human Dynamics facilitator. Her background is in communication and journalism.

 

Annmargreth KvarneforsAnnmargreth Kvarnefors

Region Jönköping County, Sweden

Annmargreth Kvarnefors, improvement leader at Qulturum in the areas of person centered care and patient safety. She is currently the project manager for the implementation of person centered care in Jönköping County. Her focus is to work together with people who have care experience from the perspective of a patient or a relative. Annmargreth is an anesthesiology nurse by profession. 

 

Helen BevanHelen Bevan

NHS Institute for Innovation and Improvement, UK

Helen Bevan is Chief of Service Transformation at the NHS Institute for Innovation and Improvement. This is an organisation that supports the 1.3 million staff of the English NHS to accelerate the delivery of world-class health and healthcare by encouraging innovation and developing capability at the frontline of patient care. Over the past 15 years Helen has led change initiatives at local and national level which have created improvements for millions of patients. Her current role is to keep NHS improvement knowledge fresh, relevant and impactful at the leading edge. In 2008, the 60th Anniversary of the NHS, Helen was named as one of the 60 most influential people in the history of the NHS. Helen is currently leading efforts across the NHS to mobilise and organise NHS staff and service users to deliver cost and quality improvement goals at scale.

 

Göran HenriksGöran Henriks

Region Jönköping County, Sweden

Göran Henriks is Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County, Sweden. Qulturum is a centre for quality, leadership and management development for the employees in the County Council and also for the health care on the regional and national level. Göran took up his appointment in the start of Qulturum 1998 and has over twenty years of experience of management in the Swedish health care system. Göran is a member of the Region Jönköping County Strategic Group and has been Jönköping's project director for the Pursuing Perfection initiative over the last years. He is a senior fellow of IHI and a member of the Strategic Committee of the International Quality Forum organised by BMJ and IHI.

 

Anette Nilsson Anette Nilsson

Region Jönköping County, Sweden

Anette Nilsson works as an improvement strategist in Region Jönköping County. Her focus is improvement, big scale change and integration and innovation. She has long experiences from Qulturum where she has worked within the areas leadership, coaching, improvement and innovation both nationally and internationally. For the last 3.5 years she has worked as a project manager at SALAR, Swedish Association of Local Authorities and Regions, with a national leadership program connected to a big scale change – Better life for elderly people – an agreement between the Swedish Government and SALAR. Anette Nilsson is also the founder of Passion for life which won the first price in Social Innovation in Ageing 2014- The European Award Ashoka Changemakers in cooperation with King Baudouin Foundation.

 

Jesper Ekberg Jesper Ekberg

Region Jönköping County, Sweden

Jesper has been working in collaborations focusing on Public Health and improvement work since 2001. He was the national project leader at Qulturum, coordinating the national spread of Senior alert, a quality registry supporting preventive work for seniors health. As a Public Health Manager at the Region of Jönköping, he is involved in the launch of the regional program "United action for health equity and a good life" and development work connecting the community with primary care and other recourses in the local society.

 

 


Lecturers – Seminars

 

Martin RejlerMartin Rejler

Region Jönköping County, Sweden

Martin Rejler received his specialty degree in Internal Medicine in 1997 and for Gastroenterology in 2014. Along with his clinical work he became involved in research related to Inflammatory Bowel Disease and Quality. In 2012 he defended his thesis "Quality Improvement in the care of patients with inflammatory bowel disease". Since last year he is a member of the Swedish IBD Registry, SWIBREG, board with a special responsibility for working with quality improvement. Further he has been interested in the improvement of the ward round and is the co founder of the "International Handover and wardround society".

 

Charles VincentCharles Vincent

University of Oxford, UK

Charles Vincent, Professor of Psychology, trained as a Clinical Psychologist and worked in the British NHS for several years. Since 1985 he has carried out research on the causes of harm to patients, the consequences for patients and staff and methods of improving the safety of healthcare. He established the Clinical Risk Unit at University College in 1995 where he was Professor of Psychology before moving to the Department of Surgery and Cancer at Imperial College in 2002. He is the editor of Clinical Risk Management (BMJ Publications, 2nd edition, 2001), author of Patient Safety (2ned edition 2010) and author of many papers on medical error, risk and patient safety. From 1999 to 2003 he was a Commissioner on the UK Commission for Health Improvement and has advised on patient safety in many inquiries and committees including the recent Berwick Review. In 2007 he was appointed Director of the National Institute of Health Research Centre for Patient Safety & Service Quality at Imperial College Healthcare Trust. He is a Fellow of the Academy of Social Sciences and was recently reappointed as a National Institute of Health Research Senior Investigator. In 2014 he has taken up a new most as Health Foundation professorial fellow in the Department of Psychology, University of Oxford where he will continue his work on safety in healthcare.

 

Steve HarrisonSteve Harrison

Sheffield Teaching Hospitals, UK

Steve is the Head of Quality Improvement working at Sheffield Teaching Hospitals (STH) NHS Foundation Trust. His current work focuses on using a Clinical Microsystem approach to building capability and delivering quality improvement across the Trust. A
graduate of the Dartmouth Institute eCoach-the-Coach programme in 2011, Steve introduced the microsystem team coaching to STH and has coached many teams to deliver measurable quality improvements. He is the lead faculty coach for the Sheffield Microsystem Coaching Academy, working closely with the microsystem academy team from Dartmouth to translate and deliver the programme for the local context. Steve is faculty for the new MCA improving flow programme and also works with the Dartmouth Microsystem Academy as measurement faculty.

 

Jennifer HillJennifer Hill

Sheffield Teaching Hospitals, UK

Jennifer is a Respiratory physician who trained in Nottingham, Leeds and Glasgow before moving to Sheffield as consultant in 1999. She has a clinical interest in Lung cancer and is a member of the specialist advisory committee on lung cancer and mesothelioma for the British Thoracic Society. She has been Clinical Director of the Academic Directorate of Respiratory medicine at STH in Sheffield since 2009. She strives to deliver safe and patient focussed care within the directorate and hospital she works.

 

Lucy JacksonLucy Jackson

Leeds City Council, UK

Lucy Jackson is a Consultant in Public Health at Leeds City Council, with a remit for
long term conditions and older people. She works across the whole agenda from
supporting a citizens approach to ageing well to work around living with frailty . She supports the 3 Clinical Commissioning Groups in Leeds under a Memorandum Of Understanding on this agenda including leading the Leeds work to implement the House of Care. She has over 25 years public health experience within the NHS and has been working in Leeds since 1992. She is also a Board member of Leeds North Clinical Commissioning Group. She has a strong commitment to addressing inequalities in health and a belief in the importance of everyone's role within this.

 

Diane BurkeDiane Burke

Leeds City Council, UK

Diane is a Health Care Professional who has extensive experience working in Public
Health, Nursing, leadership and management, with a special interest in the prevention, early identification and effective management of long term conditions. She has acquired numerous skills but in particular in the last 10 years of Senior Management experience as a Health Improvement Principal in Public Health within the Local Authority. She leads the strategic development for Specialist Public Health in relation to Long Term Conditions with an overall aim of reducing health inequalities and ensuring effectiveness of access to services. She leads the implementation and continues to govern the achievement of the NHS Health Check programme goals and benefits as
well as leading the implementation of the House

 

Anna CarlbomAnna Carlbom

Esther Network, Tranås Municipality, Sweden

Anna Carlbom, Registered nurse for thirty years and one of two coordinators of the Esther network. Anna began her work as a nurse at Höglandets Hospital in Eksjö,  internal medicineand then the year 2000 started working in Aneby municipality in integrated health, medical and social care. Due to a big interest in person centered care and achieving high quality for the users of care services, Anna started working administratively with improvement projects in the municipality of Aneby, about 10 years ago. Anna is now and since 5 years working as the Medical officer Nurse/Developer in Tranås municipality. That role includes a holistic approach to care, quality, safety and development within municipal medical, health and social care and is based on the patient's needs.

 

Kajsa RadonichKajsa Radonich

Region Jönköping County, Sweden

Kajsa is a professional social worker by trade and work as a counselor and psychotherapist at the geriatric rehabilitation clinic in Eksjö Hospital. After working one year in the clinic she got the opportunity to become an Esther improvement coach and immediately went on to become a level-two coach.
She strongly believes in person centered care and the importance of providing Esther and her network with decision-making competence through available and accessible information. She sees Esther as an expert in her own Life and needs. Work for an understanding that meetings between all areas of expertise (medical, social, physical
and psychological and real-life experience from current conditions) are necessary to be able to create a mutual understanding and find the best solution for Esther.

 

Karen NewboultKaren Newboult

NHS Leeds West CCG, UK

Karen is an experienced health care professional, nurse by background. She is
committed to quality improvement in NHS Primary Care Services. She is supporting the implementiation of person centred care planning in Primary Care using the Year of Care Approach for which she is an accredited national trainer. She is currently undertaking Quality Improvement Facilitator Training with the NHS Insitute for Quality to support her future work.

 

Sarah De-BaseSarah De Biase

Improvement Academy Yorkshire and Humber, UK

Sarah is the Improvement Programme Manager for the Yorkshire and Humber Healthy Ageing Collaborative. She joined the programme in September 2014.
Sarah's interests include service improvement and quality improvement for all older people through having big conversations with commissioners based on evidence based care pathways, sharing examples of best practice, compassionate person centred care and partnership working with the voluntary sector. She is currently a regional representative for the CSP's specialist interest group AGILE. She has showcased a number of her improvement projects at national events, including King's Fund events, HSRN Symposium and Physiotherapy UK.

 

Rod KershRod Kersh

NHS Foundation Trust, UK

Rod Kersh is a consultant physician working on one of the few delirium units in the UK. At the unit they have managed to create a safe, warm environment with significant ongoing improvements in care relating to falls, no cases of C.difficile diarrhea, MRSA bacteraemia since the unit opened nearly three years ago or complaints, grade 3 pressure ulcers or serious incidents in the past 18 months.
The delirium unit has won awards and accolades for the quality of care provided in our unit. The unit practice person-centred, compassionate care based on a philosophy of Mindfulness and Team Integration.

 

Helen SandersonHelen Sanderson

Helen Sanderson Associates, UK

Helen runs an experienced international team, working collaboratively to embed
person-centred practices in the heart of teams and organisations.
Offering, support through co-designed development projects, consultancy and training, in health and social care, education, communities and beyond.
Working with individuals, teams and organisations, we take a practical, creative approach to everything we do.

 

Malin Skreding HallgrenMalin Skreding Hallgren

Region Jönköping County, Sweden

Malin Skreding Hallgren works as improvement leader at Qulturum, in the areas of interpersonal communication, equity in health care, person-centered care and co-design. Her focus is on coaching, teaching and spreading methods that contributes to respect and appreciate people's differences, in order to create an including health care system – for both patients and staff. Malin is a licensed Human Dynamics facilitator. Her background is in communication and journalism.

 

Manjit PurewalManjit Purewal

Leeds North CCG, UK

Manjit qualified from Dundee University in 1993 and initially entered a career in
psychiatry. He undertook his GP training in 1997 and moved to Leeds two years later where he has been a practicing GP ever since.
Manjit has been a partner at the North Leeds Medical Practice since 2003 and has been involved in practice-based commissioning since its inception. He was the finance lead for Calibre Commissioning Group and then took the role as clinical director for Leeds North Clinical Commissioning Group. There will be 3-4 presenters in total however the additional presenters are still to be confirmed.

 

Erik HollnagelErik Hollnagel

Regional Health Research, University of Southern, Denmark

Erik Hollnagel is Professor at the Institute of Regional Health Research, University of Southern Denmark (DK), Chief Consultant at the Centre for Quality, Region of Southern Denmark, Visiting Professor at the Centre for Healthcare Resilience and Implementation Science, Macquarie University (Australia), and Professor Emeritus at the Department of Computer Science, University of Linköping (S). He has through his career worked at universities, research centres, and industries in several countries and with problems from many domains including nuclear power generation, aerospace and aviation, software engineering, land-based traffic, and healthcare.
His professional interests include industrial safety, resilience engineering, patient safety, accident investigation, and modelling large-scale socio-technical systems. He has published widely and is the author/editor of 22 books, including five books on resilience engineering, as well as a large number of papers and book chapters. The latest titles, from Ashgate, are "Safety-I and Safety-II: The past and future of safety management", "Resilient Health Care Vol 1 & 2", and "FRAM – the Functional Resonance Analysis Method". Erik also coordinates the Resilient Health Care net (www.resilienthealthcare.net) and the FRAMily
(www.functionalresonance.com).

 

Mike GartlandMike Gartland

NHS Foundation Trust, UK

Mike is Head of Pastoral and Spiritual Care at South West Yorkshire NHS Foundation Trust and has worked in mental health for over 30 years. Mike leads the Trusts spiritual retreats that offer staff, service users and carer's time out to help boost their wellbeing and resilience. Mike is also the lead for the trust new Spirit in Mind initiative bringing together the Trust and community based religious and spiritual organisations in a collaborative partnership.

 

Eugene Fidelis SohEugene Fidelis Soh

Tan Tock Seng Hospital, Singapore

Dr Eugene Fidelis Soh is CEO of Tan Tock Seng Hospital (TTSH). TTSH is a 1500 bed General Hospital serving the 1.4 million population in Central Singapore, in partnership with patients, primary care and community providers. TTSH is a JCI-accredited hospital since 2006 and a AON Hewitt Best Employer (Singapore) since 2013. Dr Soh is a medical doctor by training with a Masters of Public Health (Healthcare Management) from Harvard University. Dr Soh is Adjunct Professor (Honorary) at Lee Kong Chian School of Medicine (NTU-Imperial College London) and Adjunct Associate Professor at Duke-NUS Graduate Medical School. Dr Soh has served in various roles within NHG and TTSH.

 

David DhevarajuluDavid Dhevarajulu

Tan Tock Seng Hospital, Singapore

David Dhevarajulu is the Executive Director of the Centre for Healthcare Innovation at Tan Tock Seng Hospital. As part of the hospital's collective leadership team, he provides oversight for the functions of Healthcare Innovation, Process Improvement, Talent Management, Organizational Development and People. An experienced and avid practitioner with over 25 years of experience in Management, Operations, Quality, Strategic Planning and Academia, David is passionate about workforce transformation and business excellence. David is an engineer by training with a Masters of Science in Human Resource Management from the Leicester University.  He also holds certification in Strategic Planning from the Michigan University, Training and Development from IPD(UK), and Lean Healthcare from the Belmont University Graduate School

 

Hon Tym WongHon Tym Wong

Tan Tock Seng Hospital, Singapore

Clinical Associate Professor WONG HON TYM (黄宏森) MBBS, FRCSEd, MMed, FAMS
Wong Hon Tym is the Medical Director of the National Healthcare Group Eye Institute @ Tan Tock Seng Hospital. After obtaining his degree from the Royal College of Surgeons, he underwent a fellowship at Moorfields Eye Hospital, UK, and has published in major journals on glaucoma. A/Prof Wong has received multiple teaching awards, and his appointments as Critical Incident Manager and Open Communication instructor reflect his interest in patient communication. A/Prof Wong leads the hospital's streamlined cataract value-added process and other innovations like Tele-Ophthalmology. He serves on the Boards of both the hospital and the Guide Dogs Association. In 2014, he won the NHG Outstanding Citizenship Award for his work in eye care. He was appointed Clinical Director of the Centre for Healthcare Innovation in 2015, which he will co-lead as a thought leadership platform for Healthcare Transformation, Innovation and Improvement.

 

Renée van HaastertRenée van Haastert

Groene Hart Hospital, Netherlands

Renée was educated as a registrated nurse and fulfilled this function for three years in hospital care. She also studied Health Policy and Management. This is a program that combines insight, theories and approaches from the four catagories: medical law; socio-medical science; policy and management issues in the health care sector. She graduated the master's program Health Care Management. Since 2011 Renée joined the Transmural Network Foundation. She coordinates several regional networks focused on chronic disseases in order to improve quality of integrated care. Besides that is Renée program leader of Clinical Microsystem Thinking, called 'Patient as Partner' in the 'Groene Hart' hospital.

 

Lia DonkersLia Donkers

Transmural Network, Netherlands

Lia Donkers is educated as a medical doctor and graduated later as a physician in community medicine. She started as a medical officer in child health surveillance in primary care. Her focus was setting up programmes of health promotion, immunisation and screening in the child health care. She switched to the transmural healthcare in 2000. Lia's first job was setting up integrated care for groups of patients with chronic diseases. At present Lia is the managing director of a regional broad network organisation of care providers in the Netherlands. The participants work together on disease management, e-health, human resource management and health care prevention.

 

Emanuele TorriEmanuele Torri

Azienda Provinciale per i Servizi Sanitari della Provincia Autonoma di Trento, Italy

Emanuele Torri is a medical doctor specialized in hygiene, preventive medicine and public health. Emanuele Torri  has extensive experience in healthcare services planning, organization and quality improvement. Currently, he works for the Department of Health and Social Solidarity (Councillorship for Health and Social Policies) of the Autonomous Province of Trento, holding responsibilities for implementation of health policies and accreditation of health and social services. He is a strong supporter of patient-centered and community based models of care as key challenges to move from "volume to value" in healthcare.

 

Katherine StevensonKatherine Stevenson

Jönköping Academy, Sweden | Principal, the Groundwork Strategy

Katherine Stevenson has worked in health care improvement since 2004. From 2004 to 2009, she worked with Saskatchewan's Health Quality Council (HQC) in a variety of positions, including Senior Quality Improvement Consultant and Program Director. She is currently a doctoral student and adjunct lecturer at the University of Jonkoping, Clinical Assistant Professor for the School of Physical Therapy at the University of Saskatchewan, and a physical therapist with the Rural and Remote Memory Clinic at the Canadian Centre for Health and Safety in Agriculture. In 2012, Katherine launched her own business, the Groundwork Strategy, where she provides teaching, coaching, and facilitation to individuals, teams, and organizations wanting to work with technical and relational approaches to improvement in health, education, and social care. Katherine's areas of research and work focus include coaching and facilitation, quality improvement education, interprofessional education, health information management and technology, leadership, and system redesign. Katherine holds a B.A. Honours in English (1996), a B.Sc. in Physical Therapy (1999), and a M.Sc. in Community Health and Epidemiology (2003), all from the University of Saskatchewan.

 


Lecturers – Scientific Day

 

Boel Andersson GäreBoel Andersson Gäre

Region Jönköping County and Jönköping Academy, Sweden

Boel Andersson Gäre is the director of Futurum, the unit for clinical research and education in Region Jönköping County. Her clinical background is in pediatrics where she has a lot of practical experience in leading improvement initiatives. Today, she is also professor and research leader at the Jönköping Academy for Improvement of Health and Welfare at Jönköping University.

 

Charles VincentCharles Vincent

Univeristy of Oxford, UK

Charles Vincent, Professor of Psychology, trained as a Clinical Psychologist and worked in the British NHS for several years. Since 1985 he has carried out research on the causes of harm to patients, the consequences for patients and staff and methods of improving the safety of healthcare. He established the Clinical Risk Unit at University College in 1995 where he was Professor of Psychology before moving to the Department of Surgery and Cancer at Imperial College in 2002. He is the editor of Clinical Risk Management (BMJ Publications, 2nd edition, 2001), author of Patient Safety (2ned edition 2010) and author of many papers on medical error, risk and patient safety. From 1999 to 2003 he was a Commissioner on the UK Commission for Health Improvement and has advised on patient safety in many inquiries and committees including the recent Berwick Review. In 2007 he was appointed Director of the National Institute of Health Research Centre for Patient Safety & Service Quality at Imperial College Healthcare Trust. He is a Fellow of the Academy of Social Sciences and was recently reappointed as a National Institute of Health Research Senior Investigator. In 2014 he has taken up a new most as Health Foundation professorial fellow in the Department of Psychology, University of Oxford where he will continue his work on safety in healthcare.

 

Erik HollnagelErik Hollnagel

Regional Health Research, University of Southern, Denmark

Erik Hollnagel is Professor at the Institute of Regional Health Research, University of Southern Denmark (DK), Chief Consultant at the Centre for Quality, Region of Southern Denmark, Visiting Professor at the Centre for Healthcare Resilience and Implementation Science, Macquarie University (Australia), and Professor Emeritus at the Department of Computer Science, University of Linköping (S). He has through his career worked at universities, research centres, and industries in several countries and with problems from many domains including nuclear power generation, aerospace and aviation, software engineering, land-based traffic, and healthcare.
His professional interests include industrial safety, resilience engineering, patient safety, accident investigation, and modelling large-scale socio-technical systems. He has published widely and is the author/editor of 22 books, including five books on resilience engineering, as well as a large number of papers and book chapters. The latest titles, from Ashgate, are
"Safety-I and Safety-II: The past and future of safety management", "Resilient Health Care Vol 1 & 2", and "FRAM – the Functional Resonance Analysis Method". Erik also coordinates the Resilient Health Care net (www.resilienthealthcare.net) and the FRAMily (www.functionalresonance.com).

 

Rowan MyronRowan Myron

CLAHRC NWL, UK

Dr Myron is an experienced researcher, with particular expertise in psychology,
improvement science and knowledge mobilization in healthcare. She has wide-ranging experience in leading education programmes, and extensive specialist knowledge in change theories, improvement methodologies and implementation in healthcare. Rowan graduated from Dundee University in 1995 with an MA (Hons) fist class in Psychology, she then studied for her PhD at Goldsmiths College. She now works for Imperial College at the CLAHRC NWL as director of the CLAHRC Improvement leader Fellowship, and as Associate Professor for Healthcare Management at University of West London, where she leads an MSc Improvement Science and a Professional Doctorate course.

 

Fredrik BååtheFredrik Bååthe

Västra Götalandsregionen, Sweden

Fredrik Bååthe, Ph.D in medicine with a professional background from management positions in healthcare and high-tech, trained in group relations theory, and has an educational background from MSc industrial engineering and management with specialization in logistics. Fredrik Bååthe was the head of the Accident&Emergency Department at Sahlgrenska University Hospital, 2004-2009. He now divides his time between research and a role at the Regional Health Authorities. Complexity science combined with pragmatic social psychology provides theoretical inspiration in his qualitative research project about physician engagement in organizational development work. Fredrik has three boys, wife (physiotherapist) and a bernese mountain dog, Charlie.

 

Kate GerrishKate Gerrish

University of Sheffield, UK

Kate is Professor of Nursing Research at the University of Sheffield and Sheffield
Teaching Hospitals NHS Foundation Trust. She has held a variety of posts in clinical
practice, nurse education and research and is involved in international collaborations with colleagues in Canada, Sweden and the USA. Her research interests focuses on strategies to promote the uptake of evidence into healthcare practice and she has led initiatives to promote closer collaboration between researchers and those who use research findings (managers, clinicians, patients). She currently leads an implementation theme for NIHR CLAHRC Yorkshire & Humber, a five-year programme of applied research and implementation of research findings. Kate led the evaluation of the Sheffield Microsystems Coaching Academy.

 

Bettina ThudeBettine Thude

University of Southern Denmark, Denmark

Bettina Thude is a Ph.D. student at University of Southern Denmark. Her ph.d. is on
leadership in the hospital sector and how different leadership structures can affect the interdisciplinary cooperation at hospitals. In the first part of the project she focuses on the leaders and on work as done and work as imagined. She has now been working on the Ph.D. project for 1½ years now and have 1½ years left. Her main supervisor is Erik Hollnagel.
In her earlier career Bettina has been working at a hospital in their department of development and furthermore at the Region of Southern Denmark in the department of hospital planning.

 

Christian von PlessenChristian von Plessen

Centre for Quality of the Southern Region of Denmark

Christian von Plessen, MD, ph.d. is the director of the Centre for Quality of the Southern Region of Denmark and associate professor at the Institute for Regional Health Research, University of Southern Denmark. Centre for Quality is a research and learning institute for quality development in health care. Christian worked over 20 years as a pulmonologist with a special interest in oncology and palliative care in Bergen, Norway and Hillerød, Denmark. He studied health care improvement at Dartmouth College, is an IHI improvement advisor, and has led many quality improvement programs in hospitals. His research interests are patient safety, complex interventions in health care, coproduction of health services and clinical quality improvement.

 

Ulrika Bengtsson

GPCC, Centre for Person-Centred Care, Sweden

Ulrika Bengtsson is university assistant master at Sahlgrenska Academy Institute of Health and Care Sciences. Her areas of research are Medicine and Health, Health Sciences and Nursing.

 

Johanna DahlbergJohanna Dahlberg

Linköping University, Sweden

Johanna Dahlberg: PhD, senior lecturer in Clinical Chemistry. Johanna was the former Director of Studies for the curriculum for interprofessional education at the Faculty of Medicine and Health Sciences, Linköping University, Sweden. In this position, Johanna was responsible for the development and implementation of quality improvement knowledge into the educational programs as an interprofessional endeavor.

 

Martin RejlerMartin Rejler

Region Jönköping County, Sweden

Martin Rejler received his specialty degree in Internal Medicine in 1997 and for Gastroenterology in 2014. Along with his clinical work he became involved in research related to Inflammatory Bowel Disease and Quality. In 2012 he defended his thesis "Quality Improvement in the care of patients with inflammatory bowel disease". Since last year he is a member of the Swedish IBD Registry, SWIBREG, board with a special responsibility for working with quality improvement. Further he has been interested in the improvement of the ward round and is the co founder of the "International Handover and wardround society".

 

Valdemar ErlingValdemar Erling

Västra götalandsregionen, Sweden

Valdemar Erling is chief physician at the Medical Clinic at Kungälv Hospital. Valdemar has been a driving force to ensure that patient-centered care is raised to a new level with the introduction of a new round system at Kungälvs Medical Clinic, which means that the patient meets the entire care team in an individual room. Valdemar's work is based on an everyday ethics, rooted in a dialogue with the patient. In order to introduce the new round system, the Medical Clinic has  worked actively with basic everyday ethical issues like confidentiality, integrity and participation.

 

Karl- Oskar BjörkmanKarl-Oskar Björkman

Linköping University

Karl Oskar is 32 years old, is married to his wife Sofie, has two daughters and lives in Vetlanda, Sweden. He has a degree in Human Resource management with a major in Social Psychology from Linneaus University and has experience from work both in the social- and private sector, both in Sweden and abroad. 2010 he enrolled in the medical program in Linköping Univerisity and will start his last year as a medical student this fall. His thesis was titled "What is a ward round? - Patients experience from ward rounds" and is a part of a bigger research project and improvement work on the ward round in Höglandssjukhuset in Eksjö.

 

Karin ThörneKarin Thörne

Region Jönköping County, Jönköping Academy and IMH Linköping University, Sweden

Karin is the educational manager at Futurum, encompassing clinical education for students in 17 professions in Region Jönköping County and collaboration with their different Universities. Through an improvement approach she together with faculties in these professions has built an infrastructure for continual support and improvement of clinical education in daily health care work. Examples of focuses are tutoring, mentoring, learning about and acting in quality improvement and interprofessional collaboration. She also is a PhD student in Medical Education with the research area learning and support of learning in health care practices. In the National Platform for Quality Improvement she represents the Swedish Society of Medicine. Her background is MD, specialist in child and youth psychiatry and psychotherapy.

 

Helen BevanHelen Bevan

NHS Institute for Innovation and Improvement, UK

Helen Bevan is Chief of Service Transformation at the NHS Institute for Innovation and Improvement. This is an organisation that supports the 1.3 million staff of the English NHS to accelerate the delivery of world-class health and healthcare by encouraging innovation and developing capability at the frontline of patient care. Over the past 15 years Helen has led change initiatives at local and national level which have created improvements for millions of patients. Her current role is to keep NHS improvement knowledge fresh, relevant and impactful at the leading edge. In 2008, the 60th Anniversary of the NHS, Helen was named as one of the 60 most influential people in the history of the NHS. Helen is currently leading efforts across the NHS to mobilise and organise NHS staff and service users to deliver cost and quality improvement goals at scale.

 

 


Moderators

 

Annika Nordin

Region Jönköping County and Jönköping Academy, Sweden

Annika Nordin is a project leader in quality improvement at Qulturum, Region Jönköping County. She is also a PhD candidate at the International Business School in Jönköping, where her research area is improvement work in health care. Annika has been engaged in the national spread of Senior alert (a quality register) and the International Clinical Microsystem Festival for several years.

 

Pernilla SöderbergPernilla Söderberg

Region Jönköping County, Sweden

Pernilla Söderberg is a development and project leader at Qulturum, Region Jönköping County, Sweden. Her interests and focus are in microsystem thinking, access, and Triple Aim. Pernilla is a nurse and has worked as a first line leader in primary care.

 

Contact

Pernilla Söderberg
Project leader
pernilla.soderberg@rjl.se

Annika O'Connor
Project coordinator
annika.o.connor@rjl.se

Agata Rukat
Study Visit coordinator
agata.rukat@rjl.se

Rebecka Berger
Web and information coordinator
rebecka.berger@rjl.se

Uppdaterad: 2016-03-02
Rebecka Berger, Qulturum, Verksamhetsnära funktion