Region Jnkpings ln The Microsystem Festival
plus.rjl.se/microsystemfestival

The Microsystem Festival 2018
- Lecturers

At the Microsystemfestival we want to offer dynamic and inspiring days of learning and networking. It is our experience that we can offer a program with an interesting mixture of national and international lecturers, where the common denominator is the engagement with quality improvement and microsystem knowledge.


Keynote speakers

 

Göran HenriksGöran Henriks

Region Jönköping County, Sweden

Göran Henriks is Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County, Sweden. Qulturum is a centre for quality, leadership and management development for the employees in the County and also for the health care on the regional and national level. Göran took up his appointment in the start of Qulturum 1998 and has over twenty years of experience of management in the Swedish health care system. Göran is a member of the Region Jönköping County Strategic Group and has been Jönköping's project director for the Pursuing Perfection initiative over the last years. He is a senior fellow of IHI and a member of the Strategic Committee of the International Quality Forum organised by BMJ and IHI.

 

Stefan LiljegrenStefan Liljegren

Stefan Liljegren has worked as a manager, coordinator and leader in different teams, organisations and companies, among others countries in Afghanistan, East Timor and South Sudan. He was in 2014 the manager of “ELWA 3” what came to be the world's largest hospital for Ebola patients in Monrovia, Liberia.
Stefan has a degree of Bachelor of Arts with a major in Rhetoric, he is and has been: emergency coordinator, head of mission and a board member for Doctors Without Borders, adventure travel producer, and acting adventure tour guide on the pink caravan, logistic and security responsible on TV productions in India, Tibet, China etc., leadership consultant at Uppsala University and at Karolinska Institute, security trainer at HEAT (Hostile Environment Awareness Training) courses, to list some of the areas he has worked in.
At the age of 25 Stefan left for a overland world tour, supposedly for 6 months but ended up lasting for 2,5 years working on prawn trawlers, sheep stations, kiwi farms. He Hitch hiked full time the last year with 267 vehicles. A lasting effect of that trip that still shapes and permeates his life and choices is the gratitude towards people he met who gave of their limited recourses and wanted nothing back.

 

Chris DancyChris Dancy

"The World's Most Connected Person"

Featured in Wired, Mashable, TechCrunch, the Wall Street Journal, and Businessweek. Interviewed by NPR, the BBC, and Fox News. Purveyor of TED talks. Subject of TED talks. And now headlined by Showtime's Dark Net.
Chris Dancy is touted as “the Most Connected Man on Earth,” and the world is watching those connections carefully. For 25 years, Dancy has served in leadership within the technology and healthcare industries, specializing in the intersection of the two. Chris entered the public dialog concerning digital health as the media started to focus on wearable technology. He earned his moniker by utilizing up to 700 sensors, devices, applications, and services to track, analyze, and optimize his life–from his calorie intake to his spiritual well-being. This quantification enables him to see the connections of otherwise invisible data, resulting in dramatic upgrades to his health, productivity, and quality of life.
A noted keynote speaker and executive workshop retreat facilitator, Chris guides organizations and audiences on a journey–a disruptive, breathtaking journey–into the future of computing, when behavior becomes the ultimate interface.

 


Lecturers - Coaching session on micromastery

 

Nicoline VackerbergNicoline Vackerberg

Region Jönköping County, Sweden

Coordinator of the Esther network international, Development leader Qulturum, Region Jönköping, Adjunct Jönköping University,Sweden
Qualifying as a physiotherapist in 1982 and working in different European countries - in hospitals, primary and community care she has a good understanding of the whole care system and the different needs of the patients in the care chain. This was followed by a period as head of rehabilitation and quality manager, managing several collaborative projects to strengthen integrated and person driven care. Today she has a master degree in Quality improvement in Health and Welfare, and combines her work as a development leader in Jönköping county with university faculty at Jönköping University.

 

Marjorie GodfreyMarjorie Godfrey

The Dartmouth Institute, USA and Jönköping Academy, Sweden

Marjorie M. Godfrey, PhD, MS, BSN is Director of The Dartmouth Institute Microsystem Academy and Instructor for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire. Godfrey is a national and international leader of designing and implementing improvement strategies targeting the place where patients, families and care teams meet the clinical microsystem. Her primary interest is engaging interprofessional health care professionals in learning about and improving local health care delivery systems with a focus on patients, professionals, processes and outcomes.

 

Dee GrayDee Gray

Grays, UK

Dr Dee Gray PhD. Dee is a Director of Grays. Grays comprises of a wonderful team of experts, and Dee's role is to lead on the design, development and delivery of blended learning programmes, research, bespoke consultancy, and coaching practice. Dee's career began as an NHS health practitioner and developed to include the roles of Occupational Health Sister in Camell Laird Shipyard, and Crisis Coordinator for the Hillsborough Disaster in 1989. Dee went on to study law, and worked in the field of medical negligence before taking up senior academic roles in lecturing and research, all of which led to supporting major reforms for the Welsh Government. Dee is passionate about supporting frontline staff to do their job, so her coaching practice focuses on the development of resilient leadership, and because of her expertise in resilience and wellbeing Dee is a visiting research fellow at Liverpool John Moores University and Allied Researcher to Welsh Government.

 

 


Lecturers – Workshops

 

Patrik BlomqvistPatrik Blomqvist

Region Jönköping County, Sweden

Patrik Blomqvist works as a patient supporter at the Internal medicine department at Ryhov County Hospital, Jönköping, Sweden. Patrik has been living for many years with diabetes and renal failure and he has an experience of peritoneal dialyses and hemodialysis. These experiences are valuable when he provides support to other patients.

 

 

Lars WinborgLars Winborg

HSO, Sweden

Lars Winborg is a Chief Executive at the Association for people with disabilities. In 2016 he obtained a EUPATI Certificate in the Training Programme for patient experts, patient ambassadors and patient journalists. This is an accredited qualification which offers expertise and capacity to collaborate with all stakeholders involved in medicines R&D, wherever a strong patient voice is needed.

 

 

Annmargreth KvarneforsAnnmargreth Kvarnefors

Region Jönköping County, Sweden

Annmargreth Kvarnefors, Improvement Leader at Qulturum in the areas of person centered care and patient safety. Her focus is to work together with people who have care experience from the perspective of a patient or a relative. Annmargreth is an anesthesiology nurse by profession.

 

Dee GrayDee Gray

Grays, UK

Dr Dee Gray PhD. Dee is a Director of Grays. Grays comprises of a wonderful team of experts, and Dee's role is to lead on the design, development and delivery of blended learning programmes, research, bespoke consultancy, and coaching practice. Dee's career began as an NHS health practitioner and developed to include the roles of Occupational Health Sister in Camell Laird Shipyard, and Crisis Coordinator for the Hillsborough Disaster in 1989. Dee went on to study law, and worked in the field of medical negligence before taking up senior academic roles in lecturing and research, all of which led to supporting major reforms for the Welsh Government. Dee is passionate about supporting frontline staff to do their job, so her coaching practice focuses on the development of resilient leadership, and because of her expertise in resilience and wellbeing Dee is a visiting research fellow at Liverpool John Moores University and Allied Researcher to Welsh Government.
 

Nigel EdwardsNigel Edwards

Nuffield Trust, UK

Nigel Edwards is Chief Executive at the Nuffield Trust.  The Trust focuses on health and social care policy and how service delivery models are adapting and changing and the workforce, technological and other factors that drive this. Prior to becoming Chief Executive in 2014, Nigel was an expert advisor with KPMG's Global Centre of Excellence for Health and Life Sciences and a Senior Fellow at The King's Fund.
Nigel was Policy Director of the NHS Confederation for 11 years and prior to that was at the London School of Hygiene and Tropical Medicine where he remains an honorary visiting professor.
Nigel has a strong interest in new models of service delivery and a practical focus on what is happening at the front line as well as a wealth of experience in wider healthcare policy in the UK and Internationally. He continues to have an association with WHO Europe and the European Observatory on Health Systems and Policies.

 

Anette Nilsson Anette Nilsson

Region Jönköping County, Sweden

Anette Nilsson works as an development strategist in Region Jönköping County. Her focus is improvement, big scale change, coaching, integration and innovation. She has long experiences from Qulturum where she has worked within the areas leadership, coaching, improvement and innovation both nationally and internationally. 2011-2015 she worked as a project manager at SALAR, Swedish Association of Local Authorities and Regions, with a national leadership program connected to a big scale change – Better life for elderly people – an agreement between the Swedish Government and SALAR. Anette Nilsson is also the founder of Passion for life which won the first price in Social Innovation in Ageing 2014- The European Award Ashoka Changemakers in cooperation with King Baudouin Foundation. Today, her major focus is driving strategies for "Together for best possible health and equal care".

 

Helen BevanHelen Bevan

NHS Institute for Innovation and Improvement, UK

Helen Bevan is Chief of Service Transformation at the NHS Institute for Innovation and Improvement. This is an organisation that supports the 1.3 million staff of the English NHS to accelerate the delivery of world-class health and healthcare by encouraging innovation and developing capability at the frontline of patient care. Over the past 15 years Helen has led change initiatives at local and national level which have created improvements for millions of patients. Her current role is to keep NHS improvement knowledge fresh, relevant and impactful at the leading edge. In 2008, the 60th Anniversary of the NHS, Helen was named as one of the 60 most influential people in the history of the NHS. Helen is currently leading efforts across the NHS to mobilise and organise NHS staff and service users to deliver cost and quality improvement goals at scale.

 

Göran HenriksGöran Henriks

Region Jönköping County, Sweden

Göran Henriks is Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County, Sweden. Qulturum is a centre for quality, leadership and management development for the employees in the County and also for the health care on the regional and national level. Göran took up his appointment in the start of Qulturum 1998 and has over twenty years of experience of management in the Swedish health care system. Göran is a member of the Region Jönköping County Strategic Group and has been Jönköping's project director for the Pursuing Perfection initiative over the last years. He is a senior fellow of IHI and a member of the Strategic Committee of the International Quality Forum organised by BMJ and IHI.

 

 

Eva AllemarkChristian von Plessen

Centre for Quality of the Southern Region of Denmark

Christian von Plessen, MD, PhD is the Director of the Centre for Quality of the Southern Region of Denmark and associate professor at the Institute for Regional Health Research, University of Southern Denmark. Centre for Quality is a research and learning institute for quality development in health care. Christian worked over 20 years as a pulmonologist with a special interest in oncology and palliative care in Bergen, Norway and Hillerød, Denmark. He studied health care improvement at Dartmouth College, is an IHI improvement advisor, and has led many quality improvement programs in hospitals. His research interests are patient safety, complex interventions in health care, coproduction of health services and clinical quality improvement.

 

 

Julie JohnsonJulie Johnson

Northwestern University, USA

Julie K Johnson, MSPH, PhD is a Professor in the Department of Surgery and the Center for Healthcare Studies at Northwestern University. Dr. Johnson's career interests involve building a series of collaborative relationships to improve the quality and safety of health care through teaching, research, and clinical improvement.  She has a master's degree in public health from the University of North Carolina and a PhD in evaluative clinical sciences from Dartmouth College in Hanover, New Hampshire. Since completing her PhD in 2000, Dr. Johnson has focused her research on activities related to quality and safety of patient care and qualitative evaluation of clinical microsystems. She has extensive experience conducting qualitative research as part of implementation research studies and has used qualitative evaluation methods to study errors in ambulatory pediatric settings, to conduct observations in pediatric cardiac surgery, to observe how clinical teams function on inpatient medicine rounds, and to improve handovers of patient care. Dr. Johnson is currently conducting a qualitative evaluation of the Illinois Surgical Quality Improvement Collaborative (ISQIC).

 

 

Marjorie GodfreyMarjorie Godfrey

The Dartmouth Institute, USA and Jönköping Academy, Sweden

Marjorie M. Godfrey, PhD, MS, BSN is Director of The Dartmouth Institute Microsystem Academy and Instructor for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire. Godfrey is a national and international leader of designing and implementing improvement strategies targeting the place where patients, families and care teams meet the clinical microsystem. Her primary interest is engaging interprofessional health care professionals in learning about and improving local health care delivery systems with a focus on patients, professionals, processes and outcomes.

 


Lecturers – Seminars

 

Simon SethiSimon Sethi

National Health Service, UK

Simon is Director of Operations and Urgent Care at Yeovil Hospital where he leads on patient flow, capacity, performance delivery and the development and implementation of Urgent Care Strategy. Simon has commissioned health services in Gloucestershire, established the Major Trauma Network in the Severn Region, and worked in hospitals in the Bristol area. He is passionate about continually learning about healthcare and approaches to change and believes the best ideas come from those that deliver services. He is an alumni of the NHS Graduate Management Training Scheme.

 

Martha ParenMartha Paren

International Centre for Social Franchising, UK

Martha leads the delivery of consultancy social impact projects for a range of organisations within the healthcare sector, both in the UK and internationally. Martha has developed specialisation areas around local private sector health care, primary care and health systems strengthening. She also has a particular interest in the promotion of health care for women and girls. She has led on projects with PSI, NSPCC, World Health Partners and others. Martha joined from Public Zone, the pro-social division of digital agency Zone, having worked for a vast range of social impact clients including Prostate Cancer UK, Macmillan Cancer Support and Diabetes UK. In 2003 she spent time in Uganda with Restless Development's Health Education Programme and went on to study English at the University of York.

 

Tom DownesTom Downes

National Health Service, UK

Tom is a Fellow of the Institute for Healthcare Improvement. His interest is the transformative redesign of complex healthcare systems to achieve improved levels of performance. Tom has facilitated the redesign of frailty care in Sheffield. He has coached staff in a Toyota Big Room to test and implement a multidisciplinary Frailty Unit and the novel flipped approach of ‘Discharge to Assess'. This has achieved 30% reduction in hospitalization with lower mortality. He continues to coach and staff are designing higher levels of complex discharge aiming to further optimize independent living. He is the lead of the Flow Coaching Academy (FCA) programme (www.sheffieldmca.org.uk/flow) which is developing a social franchise of 12 Flow Coaching Academies across the UK by 2020.

 

Carlene RowsonCarlene Rowson

Sheffield Teaching Hospitals, UK

Carlene is a Specialist Doctor in Infectious Diseases & Microbiology. She is currently on a Leadership & Quality Improvement Fellowship, working with the Service Improvement team. During her time in Service Improvement, Carlene has graduated as a Microsystem coach and supported wider Service Improvement work by delivering teaching on QI. She is part of the current cohort of coaches being trained at Sheffield's Flow Coaching Academy and coaches in the Pregnancy Big Room.

 

Arman Harutyunyan

Pediatric surgeon - work in "Muratsan" clinical complex of Yerevan State Medical University(YSMU).
The head of academic process and The Assistant Professor in faculty of pediatric Surgery of YSMU.

 

Sunita SharmaSunita Sharma

National Health Service, UK

Sunita is a Consultant Obstetrician and Gynaecologist at Chelsea and Westminster Hospital, where she is the Obstetric Lead for Postnatal Services and Co-Chair of the Maternity Experience Committee. She is a Fellow of the Collaboration for Leadership in Applied Health Research and care (CLAHRC) in Northwest London, and is working on quality improvement projects to improve inpatient postnatal care. She developed a 'mum and baby' iOS  and Android app, to empower women with validated information on how best to take care of themselves and their baby in the immediate postnatal period.

 

 

Lia DonkersLia Donkers

Transmural Network, Netherlands

Community physician and has been managing director of the Transmural Network Middle-Holland since 1999. Before this she worked in the field of juvenile healthcare and as a lecturer in medical subjects.
Expertise: Chains and networks; Regional cooperation; Health and Social Domain; Public Health; Quality and education
What is important to me is that people that need support, should be able to rely on and direct available healthcare that is suitable, within reach and coherent. It may be that whilst the healthcare on offer is fragmented, the demand for healthcare certainly is not. That is why I focus on the patient. It is my goal to offer the patient an integral solution with the least amount of hindrance caused by barriers between care providers.

 

Astrid van der BasAstrid van der Bas

Transmural Network, Netherlands

As a CCU nurse, I have 19 years of experience as a front worker. For the last 3 years I have also been in charge of quality, safety and standards on the unit, as a member of the hospitals quality and safety team. In addition, I have also been a coach for patient as partner. One year ago i took on the function of program leader of patient as partner to implement this theme in the organisation of the hospital.

 

 

Anna CarlbomAnna Carlbom

Graham Care Group, UK

Anna is a Registered Nurse since 30 years. Went on to working mainly with care quality improvement 10 years ago. An active part of the Swedish ESTHER network since the start, led to the role as one of two coordinators. Since 2 years working at The Graham Care Group and Design and Learning Centre for Clinical and Social Innovation as Coordinator for the implementation of the ESTHER model in Kent UK.

 

 

Nicoline VackerbergNicoline Vackerberg

Region Jönköping County, Sweden

Coordinator of the Esther network international, Development leader Qulturum, Region Jönköping, Adjunct Jönköping University,Sweden
Qualifying as a physiotherapist in 1982 and working in different European countries - in hospitals, primary and community care she has a good understanding of the whole care system and the different needs of the patients in the care chain. This was followed by a period as head of rehabilitation and quality manager, managing several collaborative projects to strengthen integrated and person driven care. Today she has a master degree in Quality improvement in Health and Welfare, and combines her work as a development leader in Jönköping county with university faculty at Jönköping University.

 

Esther LimEsther Lim

SingHealth, Singapore

 

 

 

 

Robert StewartRobert Stewart

Design and Learning Centre for Clinical and Social Innovation, UK

Clinical Design Director of the Kent-based Design and Learning Centre for Clinical and Social Innovation working with Kent County Council (the Local Authority).
Co-designing new solutions that are “Making out-of-hospital care safer for both citizens and the professionals" incorporating digital technology. Chair of Kent and Medway Integration Pioneers bringing together commissioners and providers of health and social care, including public health with the citizen at the centre. Experienced GP. Collaborating internationally with Scotland, Denmark, Sweden, Netherlands, Japan. Director of the Health and Europe Centre. Chair of the King's College Hospital Major Trauma

 

Tai FraterTai Frater

Brunel University London, UK

Tai is an occupational therapist who specialises in work with children, young people and families. In 2011 she was awarded the Elizabeth Casson Memorial Scholarship to study for her MSc in Occupational Therapy at Tufts University in Boston, USA. On her return she joined Brunel University London as an Academic (Education) Lecturer in the College of Health and Life Sciences. Tai is passionate about promoting the use of evidence based practice by allied health professionals and in facilitating the participation of children and families in home and community life. In 2016 Tai was awarded an Improvement Leader Fellowship at the Collaboration for Leadership in Applied Health and Care, Northwest London (CLAHRC NWL) and her fellowship project aims to improve the involvement and participation.

 

Ann-Charlotte BremerAnn-Charlotte Bremer

Neurosurgical clinic at the University Hospital in Linköping, Sweden

Works as a medical social worker at the Neurosurgical clinic at the University Hospital in Linköping. Ann-Charlotte has a degree in Social Work since January 2002, and a Basic Psychotherapy Education (Step 1) since June 2015. Has a long experience by working with patient with brain tumour and their relatives. Ann-Charlotte has the function in the team as the team coordinator, a function that has the task to lead the teamwork inside and to increase the teams work with other actors outside the Neurosurgical clinic. Ann-Charlotte is also a part of the study: "Follow-up and evaluation of patients with malignant glioma".

 

 

Anne-Lie LindevallAnne-Lie Lindevall

Neurosurgical clinic at the University Hospital in Linköping, Sweden

Anne-Lie works as a nurse at the Neurosurgical clinic at the University Hospital in Linköping. Has a nursing degree, 2002, and a Degree in Specialist Nurse Surgical Care, 2013, both took place at the University of Linköping. Has had the function as a contact nurse for patients with brain tumour on the clinic since 2011 and have by that sex years experiences by working with patient with brain tumour and patients with other injuries in the CNS. Has now that function in the team and is a part of the study: "Follow-up and evaluation of patients with malignant glioma".

 

 

Charlotte ÅströmCharlotte Åström

Neurosurgical clinic at the University Hospital in Linköping, Sweden

Charlotte works as a physiotherapist at the Neurosurgical clinic at the University Hospital in Linköping. Degree in Physiotherapy, January 2014, at the University of Linköping. Has three years experiences by working with patient with brain tumour and patients with other injuries in the CNS. Has the function in the team as physiotherapist and is a part of the study: "Follow-up and evaluation of patients with malignant glioma".

 

 

Jard Svensson Jard Svensson

Neurosurgical clinic at the University Hospital in Linköping, Sweden

Jard works as a physiotherapist at the Neurosurgical clinic at the University Hospital in Linköping. He has a Degree in Physiotherapy, since June 2011, and a Magister degree in Physiotherapy, September 2017. Jard has sex years of experiences by working with patient with brain tumour and patients with other injuries in the CNS. He has the function in the team as physiotherapist and is a part of the study: "Follow-up and evaluation of patients with malignant glioma".

 

Cindy StorerCindy Storer

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust, UK

Cindy is the Head of Nursing and Quality for the MSK and Frailty Care Group. An experienced nurse practitioner and manager, Cindy has extensive experience of leading quality improvement. Cindy is the Trust's lead for falls, dementia and non-medical prescribing quality improvement projects.
Working closely with the Improvement Academy, Cindy is the Programme Clinical Lead for the Achieving Reliable Care programme within the Trust.
Cindy has recently led her team to be finalists in the Nursing Times Awards for the Care of Older People category. Member of the Q community.

 

Liz WatsonLiz Watson

Improvement Academy, UK

Liz is a Project Manager for the Improvement Academy, based at Hull and East Yorkshire Hospitals Trust. Liz is currently supporting teams to improve patient flow through implementing Achieving Reliable Care (ARC).
Over the past couple of years her role has involved supporting front line teams to improve patient safety and reduce harm. This has involved coaching them to use the model for improvement, measure harm and test interventions, alongside helping them to identify team working and cultural issues so that they can take action to address them.
Liz is a founding cohort, and active member and assessor for the Q Community.
Liz is currently studying a MSc in Quality and Patient Safety Improvement at the University of Nottingham.

 

 

Gunilla YngveGunilla Yngve

Region Jönköping County, Sweden

Gunilla Yngve is employed as a Nurse Anesthetist at the Operations and Intensive Care Unit, Ryhov County Hospital in Jönköping, Sweden.

 

 

 

Ewa GeelEwa Geel

Region Jönköping County, Sweden

Ewa Geel is employed as a Radiographer in the X-ray department, MRI-section at the Division of Medical Diagnostics. She is responsible for the organisation of booking children who needs anaesthesia for the MRI procedure, as well for children who do not need anaesthesia during the MRI examination. Ewa is also a coordinator between the Department of Pediatrics and the MRI-section. She has been working as a Radiographer for 30 years and with MRI for 17 years.

 

Brant OliverBrant Oliver

The Dartmouth Institute, USA

Brant Oliver is a nurse practitioner, healthcare improvement scientist with subspecialization in improvement measurement and methodology, and healthcare improvement consultant and educator. Dr. Oliver is Assistant Professor at the Dartmouth Institute and the Geisel School of Medicine at Dartmouth in New Hampshire, Adjunct Associate Professor at the MGH Institute of Health Professions School of Nursing in Massachusetts, and Faculty Senior Scholar for the VA National Quality Scholars (VAQS) fellowship program at the VA Medical Center VAQS site in Vermont. His interests include integrated improvement and
implementation sciences research, healthcare improvement education, and improvement of health professions educational services quality.

 

Malena LauMalena Lau

Västra Götalandsregionen, Sweden

Malena Lau is the manager of Centre for Equity in Health at Region Västra Götaland. The Centre combines knowledge in equity in health and quality improvement with a focus on patient empowerment and patient involvement. Malena has a Masters in Political science and has worked within the field of quality improvement in different organizations in the Swedish healthcare system for 15 years.


 

Åsa DavidssonÅsa Davidsson

Västra Götalandsregionen, Sweden

Åsa Davidsson works as a facilitator at the Center for Equity in Health at Region Västra Götaland. She has a Degree of Master in Human Rights Studies and has worked at the Center over the last couple of years.

 

 

 

Julien MoncharmontJulien Moncharmont

Institution de Lavigny, Switzerland

After graduating as occupational therapist in 2000 in France and pursuing with bachelor's degree in occupational therapy at the University of Montreal, Julien Moncharmont works for 3 years at the University Institute of Geriatrics. In 2004, he joins the Neuro-Rehabilitation Department of the Vaud University Hospital Center in Lausanne. In 2016, he becomes medical-therapeutic manager at the Lavigny Institution (Department of Neuro-Rehabilitation). In addition to his manager's role, he actively participates, with a training center (Espace Compétences), to training courses on interdisciplinarity, on ICF, on measurement of functional independence and to training specialists in rehabilitation. He collaborates with the National Association for Quality Development in Hospitals and Clinics.

 

Pierrette ChenevardPierrette Chenevard

Espace Compétences, Switzerland

Pierrette Chenevard, Swiss, runs the "Espace Compétences SA" social and health training center in Cully. To the benefit of a master's degree from the University of Geneva in economics and social sciences, she first trained in the field of healthcare and humanitarian aid. After several years working abroad in humanitarian aid with the ICRC, she returned to Switzerland to perfect her skills in adult education and develop a career in the management of training institutions in the social and health domain. Her experiences on the warring grounds made her realize that the balance of a society, like that of an individual, relies on two mainstays: health and education, and if one gets to collapse, crisis ensues. Since then, she tries to democratize training and make it accessible to everyone.

 

Sadia KhanSadia Khan

West Middlesex University Hospital, UK

Consultant Cardiologist, Chelsea and Westminster Hospital NHS Foundation Trust.
Dr Khan is Consultant Cardiologist for Chelsea and Westminster Hospital NHS Foundation Trust and Honorary Consultant and Clinical Lecturer for Imperial College London. Following training posts in Oxford and East Anglia, she moved to London for her first consultant post. She has a strong interest in community cardiology and is currently joint clinical lead for  Cardiology (Atrial Fibrillation & Heart Failure) based quality improvement projects in Hounslow.
 

 

Ammu Merin MathewAmmu Merin Mathew

West Middlesex University Hospital, UK

Ammu is a cardiology nurse specialist working in quality improvement projects at the Chelsea and Westminster NHS foundation trust and is based at West Middlesex hospital. Her background is in the Cardio thoracic intensive care and is very passionate about Cardiac nursing. The current role with the quality improvement project have led to her understanding of vast and demonstrable improvement opportunity at the primary and secondary health care settings. Her work focuses on implementing improvement initiatives to optimise management and care of Atrial fibrillation and Heart failure patients.

 

 

Eva AllemarkChristian von Plessen

Centre for Quality of the Southern Region of Denmark

Christian von Plessen, MD, PhD is the Director of the Centre for Quality of the Southern Region of Denmark and associate professor at the Institute for Regional Health Research, University of Southern Denmark. Centre for Quality is a research and learning institute for quality development in health care. Christian worked over 20 years as a pulmonologist with a special interest in oncology and palliative care in Bergen, Norway and Hillerød, Denmark. He studied health care improvement at Dartmouth College, is an IHI improvement advisor, and has led many quality improvement programs in hospitals. His research interests are patient safety, complex interventions in health care, coproduction of health services and clinical quality improvement.

 

 

 

Erik HolnagelErik Hollnagel

Regional Health Research, University of Southern Denmark

Erik Hollnagel is Professor at the Institute of Regional Health Research, University of Southern Denmark (DK), Chief Consultant at the Centre for Quality, Region of Southern Denmark, Visiting Professor at the Centre for Healthcare Resilience and Implementation Science, Macquarie University (Australia), and Professor Emeritus at the Department of Computer Science, University of Linköping (S). He has through his career worked at universities, research centres, and industries in several countries and with problems from many domains including nuclear power generation, aerospace and aviation, software engineering, land-based traffic, and healthcare. His professional interests include industrial safety, resilience engineering, patient safety, accident investigation, and modelling large-scale socio-technical systems. He has published widely and is the author/editor of 22 books, including five books on resilience engineering, as well as a large number of papers and book chapters. The latest titles, from Ashgate, are "Safety-I and Safety-II: The past and future of safety management", "Resilient Health Care Vol 1 & 2", and "FRAM – the Functional Resonance Analysis Method". Erik also coordinates the Resilient Health Care Net and the FRAMily.

 

Sophia ChristieSophia Christie

UKPrime, UK

National QIPP Lead for End of Life. Sophia Christie has held a number of senior roles between health and local government and Universities in the UK. She was a Harkness Fellow 1995-1996 and a regular columnist for The Health Services Journal from 2007 – 2010. Active in health services commissioning from 1993, she was a PCT Chief Executive in Birmingham from 2002-2010.  From 2010-2012 she went on assignment to the Department of Health, as Director of QIPP End of Life, also working on the information revolution, and leading the strategy process for the new NHS Commissioning Board. She is now Director of Ukprime ltd, working on organisation policy, strategy, participation and design.
 

Sohail Munshi

 

Katy Calvin Thomas

 

Gay LandstromGay Landstrom

St. John Providence, USA

Gay Landstrom, PhD, RN, is an seasoned nurse executive, with experience in developing effective and safe systems of care and nurturing the growth of leadership skills of clinical leaders of all disciplines. She has led organizations with 5-45 acute care hospitals, as well as other sites of care. She has served on regional health care policy commissions, influencing quality standards and care structures. She received her Bachelors degree in Nursing from Rush University (Chicago, IL), Masters in Nursing Administration from University of Illinois at Chicago (IL), and PhD from the University of Michigan (Ann Arbor, MI).

 

 

Maria MalmströmMaria Malmström

Region Jönköping County, Sweden

Maria Malmström, Development leader at Qulturum, Region Jönköping County, has a Master of Science in Industrial Engineering and Management and works mainly with capacity and production planning and control, and process improvements often with focus on logistics.

 

 

Pernilla SöderbergPernilla Söderberg

Region Jönköping County, Sweden

Pernilla Söderberg is a development and project leader at Qulturum, Region Jönköping County, Sweden. Her interests and focus are in microsystem thinking, access, and Triple Aim. Pernilla is a nurse and has worked as a first line leader in primary care.

 

 

Lisa CarterLisa Carter

National Health Service, UK

Lisa's clinical work is as an out of hours GP with Lothian Unscheduled Care Service (LUCS), where she is one of the Associate Clinical Directors. She worked for 3 years as an in hours GP, but since qualifying in 1993 most of her clinical work has been either in the Emergency Department or as an out of hours GP.
Lisa completed the Scottish Patient Safety Fellowship in 2016, and helped develop the Royal Infirmary ED Frequent Attender Programme (before it became PACT) and led the integration service work on COPD for what was then Edinburgh CHP. She recently led on a flow quality project within LUCS, where she is Quality lead, and is now one of the Lothian representatives on the national Health Improvement Collaborative on Sepsis.
Lisa is NHS Lothian Primary Care Lead in Quality and Safety.

 

Jo BennettJo Bennett

National Health Service, UK

Jo Bennett is the Associate Director for Quality Improvement & Safety for NHS Lothian, with varied experience in both the voluntary sector and the NHS. She has worked regionally and as a planner at Board level. Her interest is in improvement, clinical engagement and being able to demonstrate improvements year on year from service to Board. Jo works to enable a culture and improvement infrastructure that supports frontline teams to manage quality. She has experience of QI coaching on a team and individual basis at all levels of the organisation and she trained as an Improvement Adviser with IHI in 2012.
She is a member of the Q Community and Healthcare Improvement Scotland's Measuring & Monitoring Programme Board.

 

Elouise JohnstoneElouise Johnstone

National Health Service, UK

Elouise is a Quality & Safety Improvement Manager in NHS Lothian, working to support general practice and primary care teams. Coming from a commercial background that included engineering, design and construction, she joined NHS Scotland in 2006 in a national role supporting the bowel cancer screening programme.
Elouise completed the Scottish Improvement Leader course in January 2017, and her current role is to build a QI network in general practice in Lothian. Elouise's particular interest is in the language of improvement: how it can operate as a barrier, and what knowledge is required to deliver the QI message effectively.

 

Paul GriffithsPaul Griffiths

National Health Service, UK

Since 2012 Paul has worked in the Service Improvement team at Sheffield Teaching Hospitals NHS Foundation Trust (STHFT) supporting multiple teams to re-design services to improve the quality of surgical and outpatient pathways for patients and staff. As Programme Manager for Seamless Surgery, Paul has led a team that have aimed to improve the elective surgical experience for patients throughout Sheffield using QI methods in a structured improvement programme, aligned with organisational objectives. Prior to 2012 Paul spent 11 years in a variety of project and operational management roles throughout the National Health Service (NHS). Paul is a trained Microsystem Coach, has a Maters in Health and Social Care Leadership and recently completed a PhD in Health Research.

 

Caroline EadsonCaroline Eadson

National Health Service, UK

Caroline trained as a microsystem coach with the Sheffield Microsystem Coaching Academy and is a member of the Sheffield Teaching Hospitals NHS Foundation Trust (STHFT) Service Improvement Team. Her current post is Programme Manager for Building Capability, developing skills, knowledge and a culture of Improvement for staff across the organisation through Microsystems Coaching and Quality Improvement training. For the past 2.5 years she has worked as part of the Seamless Surgery improvement programme at STHFT, who support a range of microsystems and projects to help improve the quality of the Surgical pathway for patients and staff. Caroline previously worked as an Occupational Therapist and Operational Manager in community services.

 

John AugustJohn August

Cornell University, USA

Program Director, Partners Program in Healthcare Labor Relations Cornell University
New York State School of Industrial and Labor Relations Scheinman Institute on Conflict Resolution.
John August joined the staff of Cornell University in September 2013. He has more than 42 years of experience in the U.S. labor movement. In December 2013, John was appointed as a member of the Payment and Oversight Panel of the Delivery System Reform Incentive Program of the New York State Department of Health Medicaid Reform Program. John previously served as the Executive Director of the Coalition of Kaiser Permanente Unions from April 2006 until July 2013. John was the co-chair of the Labor-Management Partnership at Kaiser Permanente where he helped guide the development of nearly 4,000 Unit Based Teams (microsystems) from their inception in 2006. In November 2009, John represented the United States at the Tri-Partite Meeting of the Governing Board of the International Labor Organization in Geneva, Switzerland. He has presented at the Institute for Healthcare Improvement National Forum on several occasions.

 

 


Lecturers – Improvement Science Day

 

Boel Andersson GäreBoel Andersson Gäre

Region Jönköping County and Jönköping Academy, Sweden

Boel Andersson Gäre is the director of Futurum, the unit for clinical research and education in Region Jönköping County. Her clinical background is in pediatrics where she has a lot of practical experience in leading improvement initiatives. Today, she is also professor and research leader at the Jönköping Academy for Improvement of Health and Welfare at Jönköping University.

 

Glenn Roberts

Kings College, UK

 

 

Eva AllemarkChristian von Plessen

Centre for Quality of the Southern Region of Denmark

Christian von Plessen, MD, PhD is the Director of the Centre for Quality of the Southern Region of Denmark and associate professor at the Institute for Regional Health Research, University of Southern Denmark. Centre for Quality is a research and learning institute for quality development in health care. Christian worked over 20 years as a pulmonologist with a special interest in oncology and palliative care in Bergen, Norway and Hillerød, Denmark. He studied health care improvement at Dartmouth College, is an IHI improvement advisor, and has led many quality improvement programs in hospitals. His research interests are patient safety, complex interventions in health care, coproduction of health services and clinical quality improvement.

 

Annika Nordin

The Academy for improvement of health and welfare, Sweden

Annika Nordin has a long experience of quality improvement. She has been teaching quality improvement methodologies for almost two decades and has worked as project leader of numerous quality improvement efforts in the healthcare sector. Annika has been engaged in the development and dissemination of national quality registers and today she teaches quality improvement at advanced level at the Academy for improvement of health and welfare, Jönköping University. She defended her doctoral theses on continuous quality improvement in health and elderly care in October 2017.

 

Sofia Kjellström

The Jönköping Academy, Sweden

 

Julie JohnsonJulie Johnson

Northwestern University, USA

Julie K Johnson, MSPH, PhD is a Professor in the Department of Surgery and the Center for Healthcare Studies at Northwestern University. Dr. Johnson's career interests involve building a series of collaborative relationships to improve the quality and safety of health care through teaching, research, and clinical improvement.  She has a master's degree in public health from the University of North Carolina and a PhD in evaluative clinical sciences from Dartmouth College in Hanover, New Hampshire. Since completing her PhD in 2000, Dr. Johnson has focused her research on activities related to quality and safety of patient care and qualitative evaluation of clinical microsystems. She has extensive experience conducting qualitative research as part of implementation research studies and has used qualitative evaluation methods to study errors in ambulatory pediatric settings, to conduct observations in pediatric cardiac surgery, to observe how clinical teams function on inpatient medicine rounds, and to improve handovers of patient care. Dr. Johnson is currently conducting a qualitative evaluation of the Illinois Surgical Quality Improvement Collaborative (ISQIC).

 

Marjorie GodfreyMarjorie Godfrey

The Dartmouth Institute, USA and Jönköping Academy, Sweden

Marjorie M. Godfrey, PhD, MS, BSN is Director of The Dartmouth Institute Microsystem Academy and Instructor for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire. Godfrey is a national and international leader of designing and implementing improvement strategies targeting the place where patients, families and care teams meet the clinical microsystem. Her primary interest is engaging interprofessional health care professionals in learning about and improving local health care delivery systems with a focus on patients, professionals, processes and outcomes.

 

Tina Foster

The Dartmouth Institute, USA

 

Axel RosAxel Ros

Region Jönköping County, Sweden

Axel Ros, MD, PhD is a specialist in general surgery. He has been Head of the Department of Surgery at the County Hospital Ryhov in Jönköping, Sweden.
He is now Chief Medical Officer in Region Jönköping County. Mr. Ros also has a part-time position at Qulturum and is an affiliated researcher at the Jönköping Academy at Jönköping University. His main focus of interest is patient safety, Human Factors, and the evolving field of resilience in health care.

 

 

Erik HolnagelErik Hollnagel

Regional Health Research, University of Southern Denmark

Erik Hollnagel is Professor at the Institute of Regional Health Research, University of Southern Denmark (DK), Chief Consultant at the Centre for Quality, Region of Southern Denmark, Visiting Professor at the Centre for Healthcare Resilience and Implementation Science, Macquarie University (Australia), and Professor Emeritus at the Department of Computer Science, University of Linköping (S). He has through his career worked at universities, research centres, and industries in several countries and with problems from many domains including nuclear power generation, aerospace and aviation, software engineering, land-based traffic, and healthcare. His professional interests include industrial safety, resilience engineering, patient safety, accident investigation, and modelling large-scale socio-technical systems. He has published widely and is the author/editor of 22 books, including five books on resilience engineering, as well as a large number of papers and book chapters. The latest titles, from Ashgate, are "Safety-I and Safety-II: The past and future of safety management", "Resilient Health Care Vol 1 & 2", and "FRAM – the Functional Resonance Analysis Method". Erik also coordinates the Resilient Health Care Net and the FRAMily.

 

Helen BevanHelen Bevan

NHS Institute for Innovation and Improvement, UK

Helen Bevan is Chief of Service Transformation at the NHS Institute for Innovation and Improvement. This is an organisation that supports the 1.3 million staff of the English NHS to accelerate the delivery of world-class health and healthcare by encouraging innovation and developing capability at the frontline of patient care. Over the past 15 years Helen has led change initiatives at local and national level which have created improvements for millions of patients. Her current role is to keep NHS improvement knowledge fresh, relevant and impactful at the leading edge. In 2008, the 60th Anniversary of the NHS, Helen was named as one of the 60 most influential people in the history of the NHS. Helen is currently leading efforts across the NHS to mobilise and organise NHS staff and service users to deliver cost and quality improvement goals at scale.

 

Martin RejlerMartin Rejler

Region Jönköping County, Sweden

Martin Rejler is a gastroentrologist working at Höglandssjuhuset, Eksjö, Jönköping County. In 2012 he presented his dissertation: "Quality improvement in the care of patients with inflammatory bowel disease. A study with special reference to patient' experiences, clinical redesign and performance measures in a population-based setting". He is appointed an improvement science fellowship since January 2016 set up by VINNVÅRD.

 

 


Moderators

 

Pernilla SöderbergPernilla Söderberg

Region Jönköping County, Sweden

Pernilla Söderberg is a development and project leader at Qulturum, Region Jönköping County, Sweden. Her interests and focus are in microsystem thinking, access, and Triple Aim. Pernilla is a nurse and has worked as a first line leader in primary care.

 

 

Malin Skreding HallgrenMalin Skreding Hallgren

Region Jönköping County, Sweden

Malin Skreding Hallgren is a development and project leader at Qulturum, Region Jönköping County, Sweden.

 

 

Contact

Pre-Festival Day - Coaching 
& Scientific Day:
Nicoline Vackerberg
nicoline.vackerberg@rjl.se

Pre-Festival Day - Study Visits
& Microsystem Festival Days:
Agata Rukat
agata.rukat@rjl.se

Microsystem Festival Days:
Rebecka Berger
rebecka.berger@rjl.se

Project coordinators:

Anastasia Shklyar
anastasia.shklyar@rjl.se

Christina Åkesson
christina.akesson@rjl.se

Project Advisors:

Pernilla Söderberg
pernilla.soderberg@rjl.se

Malin Skreding Hallgren
malin.skreding.hallgren@rjl.se

Patrik Blomqvist
patrik.blomqvist@rjl.se

 

Uppdaterad: 2018-01-10
Rebecka Berger, Qulturum, Verksamhetsnära funktion